Customer Service / Marketing

 Full-time

We’re a growing chocolate company looking to hire a self motivated digital marketer with exceptional customer service skills. We’re looking for the right person who wants to make the most of online marketing to take the team to another level. You’re looking for a position to show your skills.

The job is a combination of customer service working with customers via email, phone and in person. In addition, you will help on marketing to help our online presence stand above the rest.

We are a fun company with a great culture, and benefits for loyal employees (health at 3 mos, retirement at 2 yrs.) Our holiday seasons are extremely fast paced, with summer and fall requiring a lot of planning and creativity.

We’re excited about growing our business through customer service and marketing. Come be part our team. You will learn a lot about chocolate and the business in general.

Primary Responsibilities:

Work on digital marketing campaigns utilizing online tools

Google Adwords and analytics, etc.

Meet growth goals

Report on goals and progress

Answers telephone and assist customers with their inquiries

Assist office staff with projects/orders

Become knowledgeable about our products and chocolate in general

Assist with custom orders and custom order inquiries

Answer phones and e-mails, as needed


Qualifications:
Friendly personality with strong customer service skills

Eager to take initiative and able to work well both independently and as part of a team.

Proven success with Adwords, Analytics, online campaigns, etc.

Administrative computer skills (Word, Excel, Google Docs, Quickbooks)
Excellent verbal and written communication skills
Punctual, quick learner with excellent organizational skills and attention to detail

Starting pay is $15.00/hr to start

This is a full-time position. Please e-mail a resume and short cover letter. Applicants without both will not be considered. We regret that we cannot reply to all e-mails.